Terms & Conditions

Shipping and payment conditions

For payments we offer you two options: Pay with PayPal or Cryptos via a secured gateway to Coinbase Commerce.

Pay via PayPal with or without an existing PayPal account (incl. PayPal Express, Debit- & Credit Card, etc.).

If you chose to pay with Cryptos, please read more here (Payment methods).

Delivery times

The delivery times are stated on the product detail pages and apply after receipt of payment. This only applies to unrefined goods that are available from the warehouse. If there are any delays in delivery, we will inform you immediately.

Shipping fees and delivery area information

We only deliver to the following countries at the following shipping costs:

CountryStandard shipping feesShipping fee reduction
Germany€ 6,50Free shipping costs available at a minimum order amount of EUR 150,-
Austria
Belgium
Czech Republic
Denmark
Finland
France
Greece
Great Britain
Hungary
Ireland
Italy
Croatia
Luxembourg
Netherlands
Norway
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain		€ 13,90Free shipping costs available at a minimum order amount of EUR 200,-
Iceland
Switzerland
United Kingdom (UK)		€ 15,90Free shipping costs available at a minimum order amount of EUR 250,-
Canada
United States of America		€ 9,00Free shipping costs available at a minimum order amount of EUR 200,-